Salesforce Connector Performance Degradation

Incident Report for Workato EMEA

Resolved

Salesforce has completed recovery of its platform and the Salesforce connector, including actions and triggers, should no longer experience any errors. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
Posted Sep 16, 2026 - 20:28 CEST

Monitoring

We are continuing to monitor Salesforce's recovery and our platform's error rates. We will share additional information as soon as it is available.
Posted Sep 16, 2026 - 13:16 CEST

Identified

We have identified an issue affecting Workato's Salesforce connector. Customers may observe errors (such as "503 Service Unavailable") in Salesforce actions, recipe job failures, and delays in Salesforce-triggered jobs. This is caused by an ongoing Salesforce service disruption affecting multiple instances across all regions. We are actively monitoring Salesforce's recovery and our platform's error rates. We will share additional information as soon as it is available.
Posted Sep 16, 2026 - 11:31 CEST